AI Has Arrived in CX… But Where Do We Start?
Nano Thinking, a leading customer experience consultancy, reveals the 8 key insights transforming CX across some of Argentina’s most important
Customer Experience Management #CEM 2023
Excellent day at the CEM, the 10th Edition of the Customer Experience Management Event with regional reach, an enriching encounter with colleagues and clients from all industries.
We were joined by distinguished professionals such as Gabriela Pérez Millón, Chief Digital & Marketing Officer of L’Oréal, and Fernando Salerni, Supply Chain Director for Argentina, Peru & South America at Campari Group. They shared their vision and knowledge about the value of truly understanding Customer Experience and its implications for decision-making in two very different businesses: L’Oréal and Campari.
Natalia Arbel, Customer Experience Manager at BBVA Seguros, also joined to share the day with part of our team.
Thank you to everyone who accompanied us in this enriching experience!
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